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Aug 16, 2019

 

Intro - Ms. DirInfosec “Anna”

Call Centers suffer from wanting to give good customer service and need to move the call along.

    Metrics are tailored to support an environment conducive to these kinds of attacks

https://en.wikipedia.org/wiki/Social_engineering_(security)

Social engineering will prey...



Aug 1, 2019

Intro - Ms. DirInfosec “Anna”

Call Centers suffer from wanting to give good customer service and need to move the call along.

    Metrics are tailored to support an environment conducive to these kinds of attacks

https://en.wikipedia.org/wiki/Social_engineering_(security)

Social engineering will prey on people’s...